jaya6's Privacy Policy

jaya6 ("we", "us", or "platform") provides a reliable and secure online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information on our website jaya6.lat.

By visiting our website or creating an account, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.

jaya6 may collect the following types of information to provide its services without interruption:

2.1 Personal Identification Information

• Full name and date of birth (for age verification — only individuals aged 21 or above may open an account)
• Email address and mobile number
• Residential address
• National ID card or passport details (if identity verification is required)

2.2 Financial Information

• Payment method details — bKash, Nagad, Rocket, Upay or bank account information
• Transaction history, deposit and withdrawal records
• Bonus usage and wagering-related information

2.3 Technical & Browsing Information

• IP address and device type
• Browser type and version, operating system
• Website usage patterns, page visit times and frequency
• Information collected through cookies and similar technologies

2.4 Gaming Activity Information

• Game play history and preferences
• Betting patterns and responsible gaming monitoring data
• Game session duration and frequency

jaya6 uses the information collected for the following purposes:

3.1 Service Delivery & Operations

Creating and managing your account, processing transactions, applying bonuses, and ensuring overall gaming services are our primary purpose.

3.2 Identity Verification & Fraud Prevention

We ensure that every account is legitimate and that the user is at least 21 years of age. This is essential for the protection of all users.

3.3 Customer Support

Your information is used when providing assistance via 24/7 live chat and email, so that we can resolve issues quickly and accurately.

3.4 Responsible Gaming Monitoring

Monitoring users' gaming habits to identify potentially problematic behaviour and providing support when needed is part of our responsibility.

3.5 Legal & Regulatory Compliance

Information may be retained and used to comply with applicable laws and regulations and to respond to any lawful requests from authorities.

3.6 Service Improvement

By analysing user preferences and behaviour, our website, game selection, and overall experience are continuously improved.

jaya6 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Without them, maintaining a login session or processing transactions is not possible.

4.2 Analytics Cookies

Analytics cookies are used to understand website performance and user experience. The data collected is aggregated and not identifiable at the individual level.

4.3 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that rejecting certain cookies may cause some features of the website to not function properly.

jaya6 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Minimum necessary information may be shared with payment processing partners (bKash, Nagad, Rocket, Upay and bank transfer services), technology service providers, or gaming content suppliers — solely for performing specific services.

5.2 Legal Obligations

We may be required to disclose information under a court order, a lawful directive from a government authority, or applicable law.

5.3 Prevention of Fraud & Illegal Activities

If money laundering, fraud, or any other illegal activity is suspected, necessary information may be provided to the relevant authorities.

jaya6 uses industry-standard security technologies to keep your personal and financial information safe. The key components of our security framework are as follows:

• SSL Encryption: All communication between the website and our servers is encrypted using SSL/TLS technology.
• Secure Data Storage: Your information is stored in encrypted form on secured servers.
• Access Controls: Only authorised personnel have access to your personal information.
• Regular Security Audits: Our systems undergo regular security assessments.
• Two-Factor Authentication: An additional verification layer is used to protect your account.

It is worth noting that transmitting information over the internet is never completely secure. We are committed to ensuring the highest level of protection, but absolute security cannot be guaranteed. It is your responsibility to keep your password secure and to contact us if you notice any unusual activity on your account.

jaya6 retains your personal information only for as long as necessary. The retention period is determined based on the following factors:

7.1 While Your Account Is Active

For as long as your account remains active, we retain all information necessary to provide our services.

7.2 After Account Closure

Even after your account is closed, certain information may be retained for a specified period to meet legal and regulatory obligations. Transaction records and financial data are generally required to be kept for a longer period.

7.3 Data Deletion Requests

You may contact us to request the deletion of your personal information. However, due to legal obligations, deletion of certain information may not be possible, in which case we will inform you of the reason.

As a user of jaya6, you have the following rights over your own information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide this information within a reasonable timeframe.

8.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your personal information, you may request a correction.

8.3 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, though this may not apply in cases of legal obligation.

8.4 Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or messages, let us know at any time and we will act according to your preference.

jaya6's services are for individuals aged 21 or above only. We do not knowingly collect information from any minor.

If any information we hold is found to belong to a person under the age of 21, we will immediately close that account and delete the associated information. If you are aware of any such account, please let us know.

Our website may contain references to third-party services, such as payment gateways or game provider platforms. These third parties have their own privacy policies and we are not responsible for their methods of collecting or using information.

We recommend that you read the privacy policy of any third-party service before using it.

jaya6 reserves the right to update this Privacy Policy from time to time. The Policy may change due to service changes, legal requirements, or business reasons.

For significant changes, we will:

• Post a clear notice on the website
• Notify registered users by email
• State the date of the update at the top of the Policy

Continued use of our services after any changes will indicate that you have accepted the updated Policy. It is therefore advisable to review this page periodically.

If you have any questions, concerns, or requests about this Privacy Policy, please get in touch with us. Our support team is able to respond in both Bengali and English.

This Privacy Policy applies to all services and products of the jaya6 platform. For more details, see our Terms & Conditions and Responsible Gaming pages.